Course #: 10554a - Cisco Voice Over Internet Protocol 2

This program focuses on Cisco Unified Communications Manager (formerly Unified CallManager), quality of service, gateways, gatekeepers, IP phones, voice applications, and utilities on Cisco routers and Cisco Catalyst switches. This program consists of Cisco Voice Over IP, or Cisco IP Telephony, or Cisco Quality Of Service, or Troubleshooting Cisco Unified Communications Systems.

Cisco Voice over IP provides an understanding of converged voice and data networks and also the challenges faced by the various network technologies. This training also provides network administrators and network engineers with the knowledge and skills required to integrate gateways and gatekeepers into an enterprise VoIP network. This training also addresses design, planning, and deployment practices and provides comprehensive hands-on experience in configuration and deployment of VoIP networks.

This training also prepares you for installing and configuring, a Cisco Unified Communications Manager solution in a single site. This training focuses primarily on Cisco Unified Communications Manager, the call routing and signaling component for the Cisco Unified Communications solution. This training includes lab activities in which you will perform post installation tasks, configure Cisco Unified Communications Manager and switches, implement Media Gateway Control Protocol (MGCP) gateways; and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Lightweight Directory Access Protocol (LDAP) and voice mail integration as well as numerous user telephone features.

This training additionally prepares you for installing and configuring, a Cisco Unified Communications Manager solution in a multisite environment. This training focuses on Cisco Unified CallManager, the call routing and signaling component for the Cisco Unified Communications solution. It also includes H.323 and Media Gateway Control Protocol (MGCP) gateway implementation, the use of a Cisco Unified Border Element, and configuration of Survivable Remote Site Telephony (SRST), different mobility features, and voice security. This training includes lab activities in which you will apply a dial plan for a multisite environment, configure survivability for remote sites during WAN failure and implement solutions to reduce bandwidth requirements in the IP WAN. You will also enable Call Admission Control (CAC) and automated alternate routing (AAR), a feature that allows rerouting of calls over the public switched telephone network (PSTN) in case of no available bandwidth. There are labs for implementing device mobility, extension mobility, Cisco Unified Mobility, and voice security.

Cisco Quality of Service (QoS) course provides students with in-depth knowledge of IP QoS requirements, conceptual models using Differentiated Services (DiffServ), Integrated Services (IntServ) and Best Effort (over provisioning), and the implementation of IP QoS on Cisco IOS switch and router platforms.

Troubleshooting Cisco Unified Communications Systems equips network professionals with the knowledge and skills required to troubleshoot Unified Communications Systems / solutions in Enterprise, Mid-Market, and Commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools and fixes at the integrated System / Solution level, and for components (such as Cisco Unified Call Manager, Cisco Unity, videoconferencing, and infrastructure).

Recommended Prerequisites:

• Cisco VOIP Level 1 (CCNA Voice knowledge)